Terms and Conditions.

PAYMENT/CANCELLATION POLICY:
London & Milton Keynes Stadium Courses: Your payment includes £150 non-refundable administration fee. Strictly no refunds for cancellations within 12 weeks of the training. No exceptions. All cancellations must be made in writing to Sarah@SarahLo.co.uk. No refunds will be made for failure to attend or failure to complete the teacher training or withdrawal from the program due to unforseen circumstances. No transfers to other courses or between students allowed. All refunds will be processed within 2 weeks following a program. The cancellation policy is firm. After registered payment, we will send you a confirmation of your booked spot. This will also act as your payment receipt. No other receipts will be provided. We highly recommend that you purchase cancellation insurance if you are concerned about the possibility of needing to cancel your course as we cannot be responsible for covering the cost of refunds under any circumstances. Please do not book any non refundable travel arrangements until you have had confirmation that this training is going ahead.

LIMITATION OF LIABILITY: Sarah Lo &/or her Assistants &/or the Studio/Venue  hosting cannot be responsible or liable for any injury, loss or damage of property, or disruption of any program due to any circumstances, including adverse weather conditions, which are beyond the control of Sarah Lo and/or the hosting Studio/Venue. If for any reason, the venue has to cancel due to extraneous circumstances, you will receive a full refund for your booking only.

RELEASE: I am aware that I may be included in photographs taken at any Sarah Lo event that may be used on www.SarahLo.co.uk and associated social media websites.

YOGA ALLIANCE PROFESSIONALS: As this is an accredited training with Yoga Alliance they may be in contact with you after the training. You have the option to opt out of providing your personal details at any time.

CODE OF CONDUCT: Over 80% of this course will be taught solely by Sarah Lo.  We undertake to provide you with a training that provides the highest professionalism and standard of training within the industry. It is your responsibility to understand that there is a code of conduct also expected from you as a student and that since this is a group course, there is no opportunity for 1:1 time for individual help or personal mentoring. As this course will include personal dyad work with one another, we invoke the ‘Conversation Cafe Agreement’ as detailed below and it is expected that students remain sensitive and open to one another’s sensitivities and that material which is shared in dyad or group sessions remains confidential. If you decide to leave the course for personal reasons or find that the course does not meet with your expectations, it will be deemed to be your personal decision and the same cancellation policy will apply and you cannot expect a refund. The studio and teacher reserve the right to ask any student who is discourteous or uses threatening behaviour or language during the training to leave the studio immediately.

Conversation Cafe Agreement:
Open Mindedness: listen to and respect all points of view
Acceptance: suspend judgement as best you can
Curiosity: seek to understand rather than persuade
Discovery: question old assumptions, look for new insights
Sincerity: speak for yourself about what has personal heart and meaning
Brevity: go for honesty and depth but don’t go on and on

ACCEPTANCE: By booking this course, it is implicitly understood that you are agreeing to these Terms and Conditions.

COMPLAINTS PROCEDURE: Sarah@SarahLo.co.uk